Refund policy

What is your return policy?

We want you to love your SWYRL Heatless Curler. If you're not completely satisfied, here's how we handle returns and refunds.

Returns

You have 30 days from the date of delivery to request a return of your items.

Items must be not be opened, worn or tampered with and in their original packaging, the same condition you received it in. You will need your receipt or proof of purchase. 

*If you’ve changed your mind and decide to return your unused products, the shipping costs for return will not be covered by SWYRL.

To start a return please contact swyrlstore@gmail.com.

Damaged or incorrect items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with a photo of the item. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at swyrlstore@gmail.com.

All items are checked upon arrival before any refund is issued. If your order does not meet these requirements, you will be liable to pay reshipment costs.

General wear and tear from regular use is not covered under this returns policy. With proper care, your SWYRL should give you long-lasting results.